"Frustration" and "apology": two traps of the (English) language of failure (series: notes to myself)
Suppose you are involved in designing, developing and deploying an artefact. It could be anything. Let's say, for the sake of simplicity, that someone, call him John, is building a new shower in your house. You need the shower. The shower you want is the right shower for your family. It is also a shower that would work well for everybody in the family (one person needs facilitated access). And in case you change your mind, you can always replace it with a bath or even remove it. It is actually a temporary solution. In short, your project is necessary, proportionate, justified, and time-bound (because reversible when you decide to change your mind). Following these conditions, you have some instructions about where you would like it, the design, the style, the budget, when work could start, when it should end, etc. Call them requirements. Based on all this, you issue your recommendations to John. Work starts, but, unfortunately, it does not go well. Things go south, as they ...