Commons-based peer production and the medical information monopoly

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"A decade ago I consulted with a federal health agency on the redesign of its website. They wanted to use the web to make more health care information readily available to more people, but they didn't have much to offer. My suggestion was to leverage what we now call commons-based peer production, which then was mostly happening on the Usenet. The feds were deeply conflicted about that. They knew people were exchanging lots of useful information in newsgroups. But they also knew there was a lot of quackery, and they couldn't imagine themselves separating the wheat from the chaff. It was a valid concern. There was no way that they, alone, could patrol the likes of alt.support.arthritis and highlight the most useful advice for, say, people recovering from knee replacement."
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